1) What was the biggest surprise for you in the reading? In other words, what did you read that stood out the most as different from your expectations?
I was surprised by the adopt a profit-oriented approach in order to access commercial capital discussion.
2) Identify at least one part of the reading that was confusing to you.
To be quite honest, there were not any parts of the reading that were confusing to me. The advice that the article provides on how to effectively scale a business was all presented in a concise and understandable manner.
3) If you were able to ask two questions to the author, what would you ask? Why?
- I would ask the author if he truly believes that adopting the scaling strategies of international giants like Starbucks and McDonald's will actually benefit a company in the microfinance industry. To me, it seems that the industries are not very comparable, so the scaling strategies might not translate well.
- I would also ask the author what the company's protocol is for handling clients who default on loans. It doesn't seem like clients in India would have much personal property of enough value to go after in the case of a default.
4) Was there anything you think the author was wrong about? Where do you disagree with what she or he said? How?
- As I said earlier, this article was actually very informative and did not leave me with anything to disagree with.
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